DATA PROTECTION
Of D.LIVE GmbH & Co. KG
As of: 05/08/2022
The data protection provisions are addressed to men and women equally in the German language version. For better readability, the male version is used in the German language.
1. General information concerning data protection
The Internet portal of D.LIVE GmbH & Co. KG is primarily a marketplace for the performance of transactions. Even though a large amount of information is also available to anonymous users, it is sometimes necessary for us to acquire data from you, which can either be company related or of a personal nature, so that you can receive the desired services. Your data is protected in our systems in compliance with the internationally applicable data protection standard, the data protection directive of the European Union and the national data protection regulations. We want you to be able to trust in responsible and confidential treatment of your data. Encryption procedures are used for the secure transfer of payment data. This means that the communication between your browser and our system cannot be read by other Internet users. The use of personal data only takes place for the purposes which are expressly stated in these data protection provisions or during the subsequent gathering of data.
Our websites may contain links to websites of other providers. Since we are not responsible for their content, we would recommend that you read their data protection information carefully.
When requesting contents from our Internet service, data is always recorded about this process in a protocol file (for example name of the requested file, date/time, transferred data quantity). We use this to monitor the user behaviour of the entire website. However, merger of this information with data concerning individual users does not take place without prior express consent. D.LIVE GmbH & Co. KG breaks down the entire usage statistics in accordance with the domain name of the user, the type of browser and the MIME type through which this information from the browser string (the information contained in the browser of each user) is read out. We monitor and catalogue the search terms entered by the users in search engines, however this traceability is never connected to individual users.
Furthermore, we use so-called session cookies. The purpose of these is the optimisation of communication times when web queries are received. It is also generally possible to use our service without cookies however, this may lead to restrictions in case of individual applications. Cookies are not used to create personal usage profiles.
In order to gather and use anonymous usage data for the purpose of usage-based online advertising, we also use cookies with a 180-day lifecycle. No personal information is recorded during this process, in particular no IP addresses. These cookies are from service providers. You are free to delete the cookies at any time, either directly or in the browser.
Should you have further questions or comments concerning our data protection concept or wish to have your personal data blocked for a specific purpose of use, please contact us at the following email address: datenschutz(at)d-live.de.
Can cookies be blocked?
You can choose whether cookies are accepted or blocked. Most Internet browsers accept cookies automatically. However, the settings of the browser used can usually be changed so that certain cookies are rejected. Should you prefer cookies to not be accepted, most Internet browsers will enable you to (i) change the settings of the browser so that you are always informed when you receive a cookie and can then decide whether or not you wish to accept it; (ii) deactivate pre-existing cookies; or (iii) set your browser so that cookies are automatically rejected. However, you should be aware that deactivation or rejection of cookies can result in certain functions or services on our pages not working correctly, as we will not be able to recognise you and assign you to your account or your accounts for D.LIVE. Furthermore, the offers which we present to you during your visit to our pages may not be particularly relevant to you or tailored to your specific interests.
This is how cookies can be blocked or accepted with well-known Internet browser software:
Internet Explorer 7 und 8
Firefox
Google Chrome
Apple Safari
AboutCookies.org
2. Data protection for specific applications
The following applications may be used by D.LIVE:
2.1 Online orders
Use of our online ordering system results in us receiving the necessary data from you in order to handle the ordering process and to perform the agreed services. Data fields through which necessary data is gathered to perform the ordering process is are always identified separately (with a star).
By informing us of additional voluntary data, for example data concerning special interests, it is possible for us to provide you with targeted specialist information prior to an event. You can therefore decide yourself which data we receive about you and your company when entering this information.
We also offer you the option of correcting or altering the data which was recorded during the registration. Such changes can be easily carried out by searching for your user profile, clicking on the “edit” link and carrying out the alterations to your own data which is then displayed in the form. The users can change this information at any time and as often as required.
2.2 Surveys
We enable participation in interactive surveys so that users can easily exchange opinions with other users and to find out what our users think about important topics. The purpose of surveys is also to be able to tailor the contents and services to our customers in a more targeted manner. In this process, we use a system for the “marking” of the users in accordance with their votes, so that that they can only submit one vote in response to a specific question. There is no correlation between this marking and information concerning individual users. We may forward demographic information gathered in these surveys to other users of the portal at our own discretion however, your personal data is never revealed.
2.3 Electronic newsletters
We enable electronic newsletters to be ordered concerning different topic areas. For this purpose, we record the email addresses of those users who voluntarily subscribe. The users can delete themselves from the mailing list by following the instructions contained in every email.
2.4 Competitions, loyalty programmes
Should we carry out loyalty programmes or competitions, all rules and information about the respective process and use of personal data during the terms of the programmes are stated clearly. The recorded information is otherwise used to check the user identity and to notify the winners and awardees. D.LIVE GmBH & Co. KG does not forward the information concerning specific persons to third parties.
2.5 Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer and which enable analysis of your use of the website. The information concerning your use of this website which is generated by the cookie is usually transferred to a Google server in the USA and saved there. However, if IP anonymisation is activated on this website your IP address will be shortened in advance by Google within Member States of the European Union or in other Member States of the European Economic Area Treaty. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports about the website activities and to provide further services to the website operator connected to the use of the website and the use of the Internet. The IP address transferred by your browser through the use of Google Analytics is not combined with other data by Google. You can prevent the saving of cookies by setting your browser software accordingly. However, we wish to advise that in such a case, you may not be able to fully use all functions of this website. Furthermore, you can prevent Google from recording of the data generated by the cookie and relating to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin which is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
2.6 Google Remarketing
This website uses Google Remarketing under certain circumstances. Google Remarketing is an advertising service of Google Inc (Google, Mountain View, USA) enabling us to provide you with targeted advertising which may be of interest based on your prior visits to our website. This advertising only appears on Google advertising spaces, either on advertising surfaces of Google Adwords or on the Google Display Network. The identification of the user takes place via a cookie which is used in the web browser. The information concerning Google Analytics and the use of the IP address applies to the gathering, saving and processing of the gathered data. Google will not combine any IP addresses or personal data with other data from Google as part of remarketing, in particular usage data. The remarketing cookies last for 18 months. You can object to the Google remarketing in the Google advert manager (https://www.google.com/settings/u/0/ads?hl=de) or edit your settings. Alternatively, you can prevent remarketing by deactivating the cookies in the browser settings.
This website uses the Google Analytics reports for demographic characteristics, in which data from interest-related advertising from Google as well as visitor data of third party providers (such as age, sex and interests) is used. This data cannot be traced back to a specific person and can be deactivated at any time via the display settings https://adssettings.google.de/u/0/authenticated?hl=en.
2.7 Google Fonts
We use external fonts on the website, so-called Google Web fonts. Google Fonts is a service of Google Inc. (“Google”). The integration of these web fonts is done by a server call, usually a Google server in the USA. Through this the server is informed, which of our websites you have visited. Also, the IP address of the browser of the terminal of the visitor of this website is stored by Google. For more information see the Google Privacy Policy, which can be accessed here: www.google.com/policies/privacy
2.8. Google reCAPTCHA
In order to ensure sufficient data security when transmitting masks and forms (e.g. the registration mask for our newsletter), we use the reCAPTCHA service of Google Inc. The service ensures that the input is made by a natural person and not by automated software (bot). When using the service, the IP address and possibly other data required by Google for the reCAPTCHA service are transmitted to Google. The deviating data protection regulations of Google Inc. apply here. Further information on the data protection guidelines of Google Inc. can be found at https://policies.google.com/privacy or https://www.google.com/intl/de/policies/privacy/.
2.9 Social Media Plugins
2.9.1 Facebook
If you are a member of the Facebook social network, data concerning your visit to our Internet page(s) is automatically forwarded on to Facebook. D.LIVE GmbH & Co. KG has no control over this. For further information in this respect, please read the data protection notices of Facebook.
Our Internet presence may use social plugins (“plugins”) of the social network facebook.com, which are operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by a Facebook logo or the “Facebook social plugin” note.
Should you access a website of D.LIVE GmBH & Co. KG which contains such a plugin, clicking on the icon will establish a direct connection to the servers of Facebook. The contents of the plugin are transferred directly to your browser and incorporated into the website by Facebook.
By incorporating the plugin, Facebook is informed that you have accessed the corresponding page of our Internet presence. Should you be logged into Facebook, it can assign the visit to your Facebook account. Should you interact with the plugins, for example by clicking the “like” button or submitting a commentary, the corresponding information is transferred to Facebook directly by your browser and saved there.
The purpose and scope of the data gathering, further processing and use of the data by Facebook, as well as your rights and setting options for the protection of your private sphere in this respect, can be found in the data protection notices of Facebook. Should you not wish for Facebook to gather data about you concerning our Internet presence when using the plugin, you must log out of Facebook before visiting our Internet presence. Where possible, the “2 clicks for more data protection” developed by heise.de is used.
2.9.2 Instagram
On various pages of the D.LIVE website Instagram functions are embedded. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. When you are logged into your Instagram account you can click the Instagram button to link the content of D.LIVE pages with your Instagram profile. In this way Instagram can assign visits to the D.LIVE pages to your user account. As a supplier of the pages D.LIVE is not informed about the content of the data transferred nor of their use by Instagram.
For further details please refer to Instagram’s data protection regulations.
2.9.3 Twitter
Our Internet presence may use social plugins (“plugins”) of the social network twitter.com, which are operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. The plugins are identified by a Twitter logo.
Should you access a website of D.LIVE GmBH & Co. KG containing such a plugin, clicking on the icon a will establish a direct connection to the servers of Twitter. The contents of the plugin are transferred directly to your browser by Twitter and incorporated by it into the website.
By means of the incorporation of the plugin, Twitter is informed that you have accessed the corresponding page of our Internet presence. Should you be logged into Twitter, it can assign the visit to your Twitter account. Should you interact with the plugins, for example by forwarding a tweet or submitting a commentary yourself, the corresponding information is transferred to Twitter directly by your browser and saved there.
The purpose and scope of gathering the data and its further processing and use of the data by Twitter, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of Twitter.
Should you not wish for Twitter to gather data about you concerning our Internet presence when using the plugin, you must log out of Twitter before visiting our Internet presence.
2.9.4 Google+
Our Internet presence may use social plugins (“plugins”) of the social network “Google +”, which are operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. The plugins are identified by a Google+ logo or the “Google+ social plugin” note.
Should you access a website of D.LIVE GmBH & Co. KG which contains such a plugin, clicking on the icon will establish a direct connection to the servers of Google. The contents of the plugin are transferred directly to your browser by Google and incorporated by it into the website.
Google is informed that you have accessed the corresponding page of our Internet presence through the incorporation of the plugin. Should you be logged into Google +, it can assign the visit to your Google + account. Should you interact with the plugins, for example by submitting a commentary yourself, the corresponding information is transferred to Google directly by your browser and saved there.
The purpose and scope of the data gathering and the further processing and use of the data by Google, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of Google.
Should you not wish for Google to gather data about you concerning our Internet presence when using the plugin, you must log out of Google before visiting our Internet presence.
2.9.5 XING
Our Internet presence can use social plugins (“plugins”) from the social network xing.com (“XING”), which is operated by XING AG, Gänsemarkt 43, 20354 Hamburg. The plugins are identified by a XING logo or the “XING social plugin” note. Should you access a website of D.LIVE GmBH & Co. KG which contains such a plugin, clicking on the icon will establish a direct connection to the servers of XING. The contents of the plugin are transferred directly to your browser and incorporated into the website by XING.
XING is informed through the plugin that you have accessed the corresponding page of our Internet presence. Should you be logged into XING, it can assign the visit to your XING account. Should you interact with the plugins, for example by submitting a commentary yourself, the corresponding information is transferred to XING directly by your browser and saved there.
The purpose and scope of the data gathering and the further processing and use of the data by XING, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of XING.
Should you not wish for XING to gather data about you concerning our Internet presence when using the plugin, you must log out of XING before visiting our Internet presence.
2.9.6 LinkedIn
Our Internet presence may use social plugins (“plugins”) of the social network “LinkedIn”, which are operated by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The plugins are identified by a LinkedIn logo or the “LinkedIn social plugin” note.
Should you access a website of D.LIVE GmBH & Co. KG which contains such a plugin, clicking on the icon will establish a direct connection to the servers of LinkedIn. The contents of the plugin are transferred directly to your browser by LinkedIn and incorporated by it into the website. LinkedIn is informed that you have accessed the corresponding page of our Internet presence through the incorporation of the plugin. Should you be logged into LinkedIn it can assign the visit to your LinkedIn account. Should you interact with the plugins, for example by submitting a commentary yourself, the corresponding information is transferred to LinkedIn directly by your browser and saved there.
The purpose and scope of the data gathering and the further processing and use of the data by Google, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of LinkedIn.
Should you not wish for LinkedIn to gather data about you concerning our Internet presence when using the plugin, you must log out of LinkedIn before visiting our Internet presence.
2.9.7 YouTube
Many pages of D.LIVE GmBH & Co. KG contain so-called embeddings of videos on YouTube.com (YouTube). YouTube is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. The plugins are identified by a YouTube logo.
Should you access a website of D.LIVE GmBH & Co. KG which contains such a plugin, clicking on the icon establishes a direct connection to the servers of Google. The contents of the plugin are transferred directly to your browser and incorporated into the website by Google.
Google is informed that you have accessed the corresponding page of our Internet presence through incorporation of the plugin. Should you be logged into YouTube, it can assign the visit to your YouTube account. Should you interact with the plugins, for example submitting a commentary yourself, the corresponding information is transferred to Google directly by your browser and saved there.
The purpose and scope of the data gathering and the further processing and use of the data by YouTube, as well as your rights and setting options for the protection of your private sphere in this respect can be found in the data protection notices of Google.
Should you not wish for Google to gather data about you concerning our Internet presence when using the plugin, you must log out of Google before visiting our Internet presence.
3. Public procedural directory
3.1. Name of the competent body:
D.LIVE GmbH & Co. KG represented by D.LIVE Management GmbH
3.2. Company management of GmbH:
Burkhard Hinztsche
Michael Brill
3.3. Address of the competent body:
Arena-Straße 1, 40474 Düsseldorf
3.4 Purpose of the collection, processing or use of data / legitimate interests pursued by D.LIVE GmbH & Co. KG
The purpose of D.LIVE GmbH & Co. KG is the canvassing, organisation, planning and holding of conventions, meetings and social, cultural and sporting events as well as of markets, exchanges and exhibitions. Its further purpose is to operate buildings or rooms that can be used for the purposes stated above. To serve this purpose we maintain event, convention and meeting rooms that we use for events or rent out for an appropriate fee. Any data processing is either based on the data subject’s consent or on another legal permission as stipulated in Article 6 of the European General Data Protection Regulation (Regulation (EU) 2016/679, GDPR) and serves the express purposes of the company, in particular the handling of any relevant business processes and for assuring and improving the quality of our trade fair events such as for purposes of providing our customers (see below cipher 3.5, category A, B, C) with information prior to and after a certain event about the very event and about follow-up events. Follow-up events may include other subject-related events organized or implemented by D.LIVE GmbH & Co. KG within Germany or abroad. Your personal data will not be passed on to any third parties for advertising purposes. When you present your visitor’s badge the data stored on this badge can be read and therefore also saved and used by third parties. In such cases the data protection terms of the third party shall apply.
3.5. Description of the groups of persons concerned and the data or categories in this respect
In order to fulfil the purposes stated under 3.4, the following personal data is gathered, processed or use per group of persons:
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The video monitoring of the locations managed by D.LIVE GmbH & Co. KG, MERKUR SPIEL-ARENA, PSD BANK DOME, CASTELLO DÜSSELDORF is used to manage the traffic and visitor numbers and for security purposes. No evaluation for other purposes takes place.
Personal data of employees, applicants and service companies is used for internal communication, support, administration and accounting purposes.
3.6 Recipients or categories of recipients to whom the data can be notified:
- Public bodies in case of the presence of legal regulations which take priority (category A-E)
- Order data processors of D.LIVE GmbH & Co. KG (category A-C)
- Service providers for the event-related services, should corresponding services of D.LIVE GmbH & Co. KG be requested by the person (category A-D)
The transfer of data will always take place in order to fulfil the purposes stipulated in 3.4.
3.7 Normal periods for the barring/deletion of data
As a basic principle any personal data will be erased as soon as it is no longer needed to serve the purposes it has been collected or otherwise processed for. A deletion will moreover be carried out in cases such deletion is required by law and in cases, in which the data subject has revoked its consent to the processing of its personal data or has objected to such processing. This does not apply, if and as far as – despite of any revocation or objection – yet another legal basis or other overriding grounds are on hand authorizing D.LIVE GmbH & Co. KG not to erase said personal data. This may for example be the case, in cases in which legal periods of time for safeguarding apply (such as applicable for business correspondence and booking documents).
3.8 Transfer of data abroad
The transmission of data abroad does not take place.
3.9 Right of access to personal data
Each data subject has the right to obtain from D.LIVE GmbH & Co. KG a confirmation as to whether or not personal data concerning her / him are being processed by D.LIVE GmbH & Co. KG. If such data processing is being carried out, the data subject has the right to be granted access to her / his personal data processed by D.LIVE GmbH & Co. KG. Moreover she / he has the right to have such personal data rectified, erased, restricted in processing, to object to processing (see below cipher 4.) as well as to data portability.
3.10 Right to complaint
Each data subject has the right to lodge a complaint with a supervisory authority.
4. Rights of objections
It goes without saying that all of our customers are free to declare for what purposes their personal data should not be used. Should you no longer wish for your data to be used for a specific purpose, you can object to continued use of your data -> here.